Chief Concierge Nộp hồ sơ

Công Ty TNHH Phát Triển Nam Hội An

Công Ty TNHH Phát Triển Nam Hội An

Người đại diện: B? ph?n tuy?n d?ng

Địa chỉ: Duy Hải, Duy Xuyên District, Quang Nam Province

Số điện thoại: Đăng nhập để xem số điện thoại

Email: Đăng nhập để xem email

Hạn nộp : 15/10/2019

Lượt xem : 188


Good communication skill in English verbal, listening and writing   

Hotel Management or Business Degree Preferred 

Minimum of 1 year managerial or 2 years supervisory experience in concierge operations

- Mức lương: Thương lượng

- Ngành nghề: Nhà hàng/Khách sạn

- Vị trí công việc:

- Loại công việc: Bán thời gian

- Địa điểm: Ngũ Hành Sơn

- Số lượng tuyển: 1

Yêu cầu công việc

Thông tin khác Hình thức: Nhân viên chính thức

- Giới tính: Không yêu cầu

- Kinh nghiệm: 0 năm

- Độ tuổi: -

- Trình độ học vấn:

- Ngoại ngữ: - Không yêu cầu

- Hình thức nộp hồ sơ: Mọi hình thức

- Ngày nhận việc: 04/10/2019

- Hạn nộp hồ sơ: 15/10/2019

Chế độ phúc lợi

Mô tả Công việc ​​​​​​Assists to prepare and update the Front Office Departmental Operations Manual. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems to the Front Office Manager. Gives feedback and prompt follow up. Ensures all associates provide a courteous and professional service at all times. Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division. Maintains positive guest and colleague interactions with good working relationships. Assists in the welcoming and escorting of all VIP’s. Responsible for handling all guest requests within the hotel and for external communications. Confidently operates the Concierge software and associated computer equipment in accordance with departmental procedures. Has in-depth knowledge of the city, its’ attractions, restaurants, museums, tours, current events etc. Handles all transportation requests in a professional manner. Manages and ensures smooth and efficient operation of the department. Studies, evaluates and suggests improvements for operation procedures when necessary. Liaises with relevant departments on necessary equipment changes. Ensures logbook is updated; reads the logbook, and communicates with the Concierge team. Identifies, plans and conducts training programs for associates. Ensures all training sessions are recorded and given to Human Resources Department on time. Be familiar with the hotel’s products and services and policies; be aware of all functions and promotions held in the hotel. Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Projects the image of courteous, friendly service at all times. Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously. Ensures that all reservations, orders, requests, etc. are accurately and quickly relayed to the correct department at all times. Maintain a good relationship with contractors & ensure the service are up to standard, if applicable Maintains and controls the use of the storage room, ensuring all procedures are adhered to. Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incidents or problems at the hotel and maintains professional discretion. Checks work performance of employees and their grooming standards. Through hands-on management, supervises closely the associates in the performance of their duties and in accordance with policies and procedures and applicable laws. Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety and security.

Mức lương: Thương lượng

Chế độ thai sản: tháng

Nghỉ phép/năm: ngày

Lương tháng 13

Thưởng Tết/Lễ

Phụ cấp ăn trưa

Phụ cấp xăng xe

Du lịch/Nghỉ mát

Bảo hiểm y tế

Bảo hiểm xã hội

BH thất nghiệp

Review Date
Reviewed Item
Chief Concierge
Author Rating
Lưu việc làm

Việc làm hấp dẫn Xem tất cả